Overview
Join SMR Agency as an IT Systems Administrator and play an important role in keeping our technology environment reliable, secure, and running smoothly. You’ll be responsible for supporting our day-to-day IT operations, maintaining our systems, and helping employees get the most out of the technology they use. If you enjoy troubleshooting problems, improving systems, and staying up to date with new technology, we’d love to hear from you.
Job Responsibilities:
Maintain and support IT hardware, including servers, workstations, laptops, printers, and other connected devices, making sure everything remains reliable and operational.
Install, configure, maintain, and update operating systems and business applications as needed.
Provide day-to-day technical support to employees and quickly troubleshoot hardware, software, and connectivity problems.
Monitor the company’s IT environment and help identify potential security risks before they become larger issues.
Manage security tools and technologies, including firewalls, antivirus solutions, access controls, and monitoring systems.
Work closely with different teams to understand their technical requirements and recommend practical IT solutions.
Keep accurate documentation of system configurations, maintenance activities, procedures, and technical changes.
Work Duties:
Set up and maintain computers, servers, software, and other IT equipment to ensure reliable performance.
Investigate and resolve technical problems involving hardware, applications, operating systems, and network connections.
Perform regular system checks, security reviews, and maintenance tasks to help keep the environment protected and up to date.
Create and manage user accounts, permissions, and access levels while following appropriate security practices.
Keep up with new IT technologies, security developments, and industry best practices that could benefit the organization.
Assist with the rollout of new systems, software, hardware, and technology upgrades across the business.
Help maintain a stable and secure IT environment while minimizing disruptions to employees and daily operations.
Benefits:
Be part of a technology-focused workplace where new ideas, problem-solving, and continuous improvement are encouraged.
Access comprehensive health and dental coverage designed to support your overall well-being.
Take advantage of training, certifications, and professional development opportunities to grow your technical career.
Work alongside a supportive and collaborative team where your knowledge and ideas are appreciated.
Enjoy flexible working arrangements that help maintain a healthy balance between work and personal life.
At SMR Agency, technology plays a key role in how we work and grow. As an IT Systems Administrator, you’ll have the opportunity to make a real difference by keeping our systems dependable, our data protected, and our employees supported. If you’re a hands-on IT professional who enjoys finding solutions and improving the way things work, this could be a great next step for you.